Zbazz app's Terms and Conditions — Complete Guide

1 General Terms & Conditions

Zbazz app is an internationally licensed online gaming platform operating for users in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between zbazz app and its users.

These Terms apply to all services provided through the zbazz app website, mobile app, and any other digital channel. By accessing, browsing, or creating an account on the platform, you are deemed to have fully accepted these Terms.

These Terms have been prepared in English for the convenience of users in Bangladesh. In the event of any legal interpretation, the English version shall prevail.

2 Account Registration & Eligibility

The following requirements must be met to open an account on zbazz app:

• You must be at least 18 years old.
• You must provide your full legal name, date of birth, mobile number, and email address.
• Only one account per person is allowed. Creating multiple accounts using the same device, IP address, or identity is strictly prohibited.
• All information provided at registration must be accurate and truthful. Providing false information will result in account termination.
• You are solely responsible for keeping your account password confidential. You must not allow anyone else to access or use your account.

Zbazz app follows a KYC (Know Your Customer) verification process. For large transactions or withdrawals, you may be required to verify your identity using a national ID card or passport.

3 Financial Transactions — Deposits & Withdrawals

All financial transactions on zbazz app are processed through secure, encrypted channels. The following rules apply to deposits and withdrawals:

• Deposits must be made exclusively from your own mobile banking account (Mobile Banking, Nagad, Rocket).
• Deposits from third-party accounts are not accepted.
• Account verification (KYC) must be completed before withdrawals can be made.
• Withdrawals may take up to 15–30 minutes to process.
• A minimum withdrawal amount applies; see the Cashier page for details.
• In cases of suspicious transactions, zbazz app may place payments on hold until an investigation is completed.

Depositing funds obtained through money laundering or illegal means is strictly prohibited. Such activity will be reported to the relevant authorities.

4 Bonus & Promotion Policy

Zbazz app offers a variety of bonuses and promotional offers. Please read the following terms carefully before claiming any offer:

• Every bonus comes with a specific Wagering Requirement, typically 15x–30x the bonus amount.
• Wagering must be completed within the specified time limit after the bonus is credited.
• Using multiple accounts from the same individual or household to claim bonuses is prohibited.
• Zbazz app reserves the right to modify or cancel any bonus offer at any time.
• A maximum bet limit may apply when wagering with bonus funds.

For any questions about bonuses, please contact our support team. Full terms for each promotion can be found on the relevant promotion page.

5 Gaming Rules

All games on zbazz app are powered by RNG (Random Number Generator) technology, which is regularly audited by independent third parties. The following rules apply to gameplay:

• Each game has its own rules; please read the game instructions before playing.
• If a game is interrupted due to a technical issue, zbazz app will make a decision based on the circumstances.
• In Live Casino games, the dealer's decision is final.
• If a Sports Betting event is cancelled, the staked amount will be refunded.
• Game manipulation or using software to gain an unfair advantage is strictly prohibited.

6 Prohibited Activities

The following activities are strictly prohibited on zbazz app and will result in account termination:

• Creating or operating multiple accounts.
• Registering with a false identity or providing fraudulent information.
• Manipulating or abusing the bonus system.
• Hacking or using unauthorized technology to exploit gaming software.
• Harassing or engaging in inappropriate conduct toward other users.
• Conducting transactions using funds obtained from illegal sources.
• Placing bets on behalf of third parties or participating in professional gaming syndicates.

7 Responsible Gaming

Zbazz app is deeply committed to responsible gaming. We believe gaming should always be a source of entertainment, never a cause of financial stress.

• You can set your own daily, weekly, or monthly deposit limits.
• You can temporarily suspend your account (Self-Exclusion) at any time if needed.
• You can view your full gaming history through the Gaming Activity Tracker.
• If you feel that gaming is having a negative impact on your life, please let our support team know.

To learn more about responsible gaming, visit our Responsible Gaming Read the page.

8 Privacy & Data Protection

Zbazz app treats the protection of your personal information as its highest priority. Our data collection and usage policy is as follows:

• Information collected at registration is used solely for account management and KYC verification.
• Your information is never sold or transferred to any third party.
• Information may be disclosed to the relevant authorities when required by legal obligations.
• Cookies are used to enhance the user experience.

For more details, visit our Privacy Policy Read.

9 Account Closure & Termination

Zbazz app reserves the right to close an account under the following circumstances:

• In the event of a breach of these Terms and Conditions.
• If evidence of fraud or illegal activity is found.
• Extended periods of inactivity (more than 12 months).
• When required by law or directed by a regulatory authority.

Users may request account closure at any time. Any remaining balance should be withdrawn before the account is closed.

10 Dispute Resolution

In the event of any dispute between zbazz app and a user, the following process will apply:

• We will first attempt to resolve the matter directly through our support team.
• If a resolution cannot be reached, the dispute will be referred to independent arbitration.
• In any dispute relating to game outcomes, server logs will be treated as the final and definitive evidence.
• All disputes will be resolved in accordance with international gaming laws.

11 Policy on Changes to Terms & Conditions

Zbazz app reserves the right to amend these Terms and Conditions, in part or in full, at any time. In the event of changes:

• Registered users will be notified via email or in-app notification prior to any significant changes.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• The "Last Updated" date at the top of the page is always kept current.

12 Contact

If you have any questions or feedback regarding these Terms and Conditions, please contact our support team. We are available 24 hours a day, 7 days a week.